Reconciliation

Our reconciliation service reconciles your online payment transactions with acquirers’ credit advices - the payouts to your bank account - and displays discrepancies transparently. You also gain access to our chargeback management tool, which helps you analyze reverted payments.

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Activation required

By default, the reconciliation service is not active in your merchant configuration. Please contact us to activate the reconciliation option for your account.

Please note that not all payment methods and acquirers support our reconciliation service yet. You will be required to contact your acquirer or payment method provider to activate an additional option for your account. If the required option is not active on the acquiring level, reconciliation may not be possible.

Once the service has been activated for your merchant configuration and we received the payout information from your acquirer we will start reconciling your transactions automatically. You will find a new section in your merchant dashboard dedicated to our reconciliation service.

Acquirer Support

The following table shows the acquirers and payment methods supporting reconciliation. Once an acquirer is supported, all their supported payment methods are automatically available for reconciliation.

Acquirer

Payment Methods

Airplus

UAP

American Express International

AMX

Concardis

ECA VIS CUP JCB DIN DIS APL PAY

Payone

ECA VIS APL PAY

PayPal

PAP

PostFinance

PFC PEF

paysafecard

PSC

Swisscard AECS

AMX

Twint

TWI

Worldline

ECA VIS MAU CUP DIN DIS APL PAY TWI