Our reconciliation service reconciles your online payment transactions with acquirers’ credit advices - the payouts to your bank account - and displays discrepancies transparently. You also gain access to our chargeback management tool, which helps you analyze reverted payments.
By default, the reconciliation service is not active in your merchant configuration. Please contact us to activate the reconciliation option for your account.
Please note that not all payment methods and acquirers support our reconciliation service yet. You will be required to contact your acquirer or payment method provider to activate an additional option for your account. If the required option is not active on the acquiring level, reconciliation may not be possible.
Once the service has been activated for your merchant configuration and we received the payout information from your acquirer we will start reconciling your transactions automatically. You will find a new section in your merchant dashboard dedicated to our reconciliation service.
The following table shows the acquirers and payment methods supporting reconciliation. Once an acquirer is supported, all their supported payment methods are automatically available for reconciliation.
American Express International
Updated 11 months ago