The following codes are returned in the responseCode parameter when using the Status API
| Code | Description |
|---|
| 0 | incomplete transaction |
| 1 | transaction ready for settlement (trx authorized) |
| 2 | transaction debit waiting for daily settlement process |
| 3 | transaction credit waiting for daily settlement process |
| 4 | transaction declined or other error |
| 5 | transaction in referral status |
| 6 | canceled by merchant after successful authorization |
| 7 | canceled by merchant after successful authorization |
| 8 | canceled by merchant after successful authorization |
| 9 | canceled by user (before authorization process) |
| 10 | canceled by system |
| 11 | authentified (applies for split trx only) |
| 12 | authentified and authorized (applies for split trx only) |
| 13 | pending transaction |
| 14 | timeout |
| 15 | card check processed |
| 20 | record not found |
| 21 | transaction already settled |
| 30 | multiple one transaction found |
If possible, error codes between a Payment Page integration and a Server to Server integration are shared. The following error codes will be returned in the errorCode parameter.
| Code | Description |
|---|
| -999 | payment method not available |
| -100 | system error 3rd party |
| -99 / 99 | transaction timeout |
| -98 | transaction cannot be completed |
| -97 / 97 | 3-D secure communication error |
| -89 | system error |
| -49 | Declined - do not retry card |
| -48 | Declined - stop recurring transactions |
| 1001 | required parameter missing |
| 1002 | format of parameter is not valid |
| 1003 | value not found |
| 1004 | card number is not valid |
| 1006 | card expired |
| 1007 | access denied by sign control |
| 1008 | access disabled by admin |
| 1009 | merchant paym.method init error |
| 1010 | action not allowed (not applicable transaction status) |
| 1012 | duplicate settlement request |
| 1400 | invalid card number |
| 1402 | expired card |
| 1403 | transaction declined without any further reason |
| 1404 | card blocked |
| 1407 | soft decline (retry with 3D Secure) |
| 1411 | MF Group error "unknown address" |
| 1412 | MF Group error "other reasons" |
When using the Authorization, Deferred Settlement, Credit, Cancel or Status APIs, the following error codes will be returned in the errorCode parameter.
| Code | Description |
|---|
| 2000 | access denied by protocol control |
| 2001 | no input document |
| 2002 | error building document |
| 2011 | root element invalid |
| 2012 | body element missing |
| 2013 | merchantId missing |
| 2014 | element missing |
| 2021 | missing value |
| 2022 | invalid value |
| 2031 | offline authorization not allowed |
| 2041 | 3D-Directory request not started |
| 2042 | 3D-Directory request not finished |
| 2043 | 3D-ACS process not started |
| 2044 | 3D-ACS process not finished |
| 2051 | initialization record not found |
| 2097 | internal error |
| 2098 | database error |
| 2099 | xml processing error |
| |
|---|
| 3001 | IP address declined by global fraud mgmt. |
| 3002 | IP address declined by merchant fraud mgmt |
| 3003 | CC number declined by global fraud mgmt |
| 3004 | CC number declined by merchant fraud mgmt. |
| 3005 | IP address declined by group fraud mgmt |
| 3006 | CC number declined by group fraud mgmt. |
| 3011 | declined by merchant fraud mgmt. - TRX per IP |
| 3012 | declined by group fraud mgmt. - TRX per IP |
| 3013 | declined by merchant fraud mgmt. - TRX per CC |
| 3014 | declined by group fraud mgmt. - TRX per CC |
| 3015 | declined by merchant fraud mgmt. - AMOUNT per CC |
| 3016 | declined by group fraud mgmt. - AMOUNT per CC |
| 3021 | declined by country filter - Unknown BIN/Country |
| 3022 | country declined by country filter |
| 3023 | declined by country verification - uppCustomerCountry missing |
| 3024 | declined by country verification - country does not match |
| 3025 | country declined by group country filter |
| 3031 | declined due to response code 02 |
| 3041 | declined due to postPage response error |
| 3051 | declined due to country verification check |
| 3061 | declined due to unique refno check |
| 3071 | declined due to AVS check |
| |
|---|
| -885 | CC-alias update error |
| -886 | CC-alias insert error |
| -887 | CC-alias does not match with cardno |
| -888 | CC-alias not found |
| -889 | CC-alias error / input parameter(s) missing |
| -900 | CC-alias service is not supported |
| -999 | general error |
